Warranty and 30 Day Money Back Guarantee

1 Year Warranty

The MagneTrainer and Deskcycle come with a full One Year Warranty.

We warrant the MagneTrainer and accessories against defects in materials or workmanship for a full year. Pursuant to this Warranty, at our option, we will repair or replace the product. Proof of purchase is required.

You will be responsible for the cost of returning the product to us, we will then courier to you, your repaired or replaced product free of charge.

For further information please contact  support@magnetrainer.com.au

30 Day Money Back Guarantee

If, for any reason, you decide that the MagneTrainer or DeskCycle is  not for you, simply return it within 30 days of purchase for a full  refund on the bike purchase cost. This does not include shipping.  Returns will not be accepted after 30 days of the purchase date. The return instructions below must be followed.

Return instructions:

  1. Notify us of your intention to return the product.
  2. The product must not be damaged in any way from misuse
  3. Package the product carefully in the same way as it arrived to prevent shipping damage.
  4. Include a proof of purchase
  5. Optional: Include the reason for the return. No reason is required but it may help us to improve our product or service.

Please contact support@magnetrainer.com.au for details and delivery address

 

 

 

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